Privacy Policy

𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗣𝗼𝗹𝗶𝗰𝘆

𝗟𝗮𝘀𝘁 𝗨𝗽𝗱𝗮𝘁𝗲𝗱: 8/17/24

At The Raw Hair Dealer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make a purchase from us.

1.𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗪𝗲 𝗖𝗼𝗹𝗹𝗲𝗰𝘁:

When you visit our website or make a purchase, we may collect the following types of information:

- 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻:

This includes your name, email address, phone number, shipping and billing addresses, and payment information. This information is collected when you place an order, subscribe to our newsletter, or contact us for customer support.

- 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻:

We may collect information about your device, browser type, IP address, and how you interact with our website. This is typically collected through cookies and similar tracking technologies

- 𝗧𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻: This includes details about the products you purchase, the date and time of your purchase, and any communication or interactions you have with our customer support team.

2. 𝗛𝗼𝘄 𝗪𝗲 𝗨𝘀𝗲 𝗬𝗼𝘂𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻:

We use the information we collect to provide and improve our services, including:

- Processing and fulfilling your orders.

- Communicating with you about your order status, shipping updates, and customer support inquiries.

- Sending you promotional offers, newsletters, and other marketing communications (only if you have opted-in to receive such communications).

- Improving our website, products, and services through analysis of user behavior and preferences.

- Ensuring the security of our website and protecting against fraudulent activities.

1. 𝗛𝗼𝘄 𝗪𝗲 𝗦𝗵𝗮𝗿𝗲 𝗬𝗼𝘂𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

- 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗣𝗿𝗼𝘃𝗶𝗱𝗲𝗿𝘀: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

- 𝗟𝗲𝗴𝗮𝗹 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲: We may disclose your information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect our rights, property, or safety, or that of others.

-  𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗧𝗿𝗮𝗻𝘀𝗳𝗲𝗿𝘀 In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or use of your personal information.

4. 𝗛𝗼𝘄 𝗪𝗲 𝗣𝗿𝗼𝘁𝗲𝗰𝘁 𝗬𝗼𝘂𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻:

We implement a variety of security measures to protect your personal information. These include:

-   𝗘𝗻𝗰𝗿𝘆𝗽𝘁𝗶𝗼𝗻: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.

- We limit access to your personal information to those employees, contractors, and service providers who need it to perform their job duties.

- 𝗗𝗮𝘁𝗮 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻: We retain your personal information only as long as necessary to fulfill the purposes